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Crescent Massage & Wellness Centers

*OUR POLICIES*

 DISCOUNTS OR COUPONS DO NOT APPLY TO 30 OR 50 MIN MASSAGES

AUGUST 2010 GIFT CARD Law 

Cards or certificates without an expiration date are exempt from the definition of "gift certificate" under Civil Code section 1749.45(a), and therefore service fees or dormancy fees can be imposed and do not have to be disclosed.

Exclusions

The federal gift card regulations exclude certain card products, including an electronic promise, plastic card, or payment code or device that falls into one of the following six categories:

• cards usable solely for telephone services;

• re-loadable cards not marketed or labeled as a gift card;

• loyalty, award, or promotional gift cards;

• cards not marketed to the general public;

• cards issued in paper form only; and

• cards redeemable solely for admission to events or venues.

Non-refundable; Notwithstanding anything contained within these Terms and Conditions, “CRESCENT MASSAGE” Gift Cards, reward cards, loyalty cards, paper gift cards, and eGift Cards ("Gift Cards") are not returnable or refundable for cash.

All prepaid entitlements purchased on or before August 22, 2010 are exempt from federal gift card regulations and entitlement is discretionary to the policy below. At Crescent Massage & Wellness Centers, LLC federally regulated certificates of 1 year and older are honored at a rate of one half the value of the certificate up to $20 per visit. Therefore, if you have a gift certificate valued at $40, providing your desired service is equal to or above that value, $20 will be honored with that service. However, if on your visit, you choose a service with lesser value, we honor your certificate at half the value of that service. We will continue honoring at this rate until value has been exhausted.

Rewards Cards, Gift Cards, Gift Certificates, Coupons, Gratuities Card and/or any other offer to render as payment MUST be present at time of service, or alternate form of payment will be required.

Unless otherwise prearranged prior to December 25, 2011, Rewards Cards, Gift Cards, Gift Certificates, Coupons, purchased from Crescent Massage & Wellness Centers for the purpose of rendering services, will in fact be accepted ONLY for services or products rendered by Crescent Massage & Wellness Centers or that of Crescent Massage at Lecada, and will therefore no longer be accepted as gratuity for Massage Therapists, as Massage Therapists are a separate and independent entity than that of said business mentioned herein. 

 

All expired as in USED gift certificates, cards, vouchers, coupons, etc. will NOT be honored regardless of date or absence thereof shown on the face of the article and alternative payment will be required upon check out.

Respecting Each Other's Time

Missed Appointments
When you book an appointment with us, that time is set aside for you - and ONLY you. We never double book and we do our best to be ready/waiting for you when you arrive. In return, we ask that you keep your scheduled commitment with us and show up for your appointment on time. If you are late for your appointment, we will need to deduct time from your massage in order to stay on schedule for our next on time client.

Please understand that massage therapists only get paid when they deliver a service therefore missed appointments are costly for us and prevent us from providing services to other clients.

That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 6 hours in advance, the Cancellation or No Show billing policy of 50% of your scheduled-service's fee will be will be applied.

Cancellations
In the event that you unable to keep your scheduled appointment with us, please contact us at least six (6) hours prior to your appointment. If you cannot reach us, please leave a detailed message on our voice mail system. If we do not hear from you within this time frame and you do not keep your appointment, the Cancellation or No Show billing policy of 50% of your scheduled-service's fee will be will be applied.